Service Charge Management

The property owners at the estate contribute to the running costs of the common areas.  To make the management of these costs easier and more practical we manage this fund, The Service Charge, on behalf of the Community.


We take the responsibility of looking after these funds very seriously and service charges are managed in accordance with ARMA and RICS guidelines.


The things we do to manage the Service Charge include:

  • Requesting, collecting and looking after the service charge and sinking fund accounts.

    • In addition to cheque and standing order, we also provide the facility to pay service charges by direct debit, credit or debit card.

  • Managing the Service Charge contributions in ring-fenced trust accounts to ensure their maximum protection.

  • Administering supplier and contractor invoices and payments in accordance with best practice guidelines.

  • Responding to accounts related enquiries in a timely and efficient manner.

  • Preparing the annual estimates, or budgets, of future expenditure in conjunction with the Directors or representatives of the Residents’ Association.

  • Preparing annual management accounts and having them independently certified for the property so that owners can see where their contributions have been spent.

  • Providing regular accounting reports to the Directors and the Community.

  • Managing service charge credit control and debt collection, should it be necessary.